Understanding Self Exclusion and Take a Break features

Self-exclusion and taking a break are responsible gaming measures offered by Betano to help players control their gambling behaviour. Here's what they entail:

1. Self-Exclusion: Self-exclusion allows players to voluntarily exclude themselves from accessing their Betano account entirely or partially (Sportsbook/Virtuals or Casino) for a specified period. During the self-exclusion period, the player will not be able to log in, place bets, or access any gambling services on the platform or product chosen. This feature is particularly useful for those who feel they need a break (1/3/6/12 months) from gambling or are concerned about developing gambling-related issues.

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2. Take a Break: "Take a Break" is another responsible gaming feature that allows players to temporarily suspend their gambling activities on Betano. During the break period, the player's account will remain inaccessible, and they will not be able to place bets or use any gambling services on the platform or product chosen (Sportsbook/Virtuals or Casino). Unlike self-exclusion, take a break is usually for a shorter duration, such as 24 hours, 7 days, or a month.

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*The data used in this screenshot are indicative.

Both self-exclusion and taking a break are designed to provide players with a cooling-off period, allowing them time to reassess their gambling habits and seek help if needed. These features promote responsible gambling and encourage players to maintain control over their gaming activities. If you are considering self-exclusion or taking a break, it is essential to make use of these tools if you believe it will help you maintain a healthy gambling behaviour.

If you have any further questions or need assistance, feel free to reach out to our customer support team.



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