In our platform, your profile and account information are kept confidential and are only accessible to authorized personnel for specific purposes related to the provision of services and compliance with legal requirements. Betano takes privacy and data protection seriously, and they have measures in place to safeguard your personal information.
The general rule is that your account information is accessible only to you, the account holder, and to Betano staff who are responsible for managing accounts, processing transactions, and providing customer support. This means that other players or users cannot see your specific account details or personal information.
However, there are certain instances where your information may be shared with third parties for specific purposes, such as:
- Payment processing: When you make a deposit or withdrawal, relevant payment providers may receive your information to process the transaction securely.
- Identity verification: We may use third-party services to verify your identity, age, and location for regulatory and security purposes.
- Legal requirements: In some cases, we may be required by law to share certain account information with relevant authorities or regulatory bodies.
- Marketing communications: If you have opted in to receive marketing communications, your email address and preferences may be used to send you promotions and offers.
If you have any specific concerns or questions about your account information and who can access it, you can reach out to our customer support for clarification.