I can not cancel my withdrawal

If you are unable to cancel your withdrawal, there could be a few reasons for this:

Withdrawal already processed: If your withdrawal has already been processed and sent to your chosen payment method, it cannot be cancelled. Once the funds have been sent, they are on their way to your bank or payment account, and the cancellation option is no longer available.

Technical issue: There could be a technical issue or temporary glitch on the platform that is preventing the cancellation option from functioning correctly. In such cases, you can try again later or reach out to customer support for assistance.

Bonus requirements: If you have an active bonus on your account, some withdrawal requests may be subject to specific terms and conditions related to the bonus. In such cases, you may need to fulfil the bonus requirements before being able to withdraw any associated winnings.

Withdrawal Request Cancellation: You have activated the Withdrawal Request Cancellation from Player protection, which will stop you from cancelling any of your withdrawals.

If you have further questions or need assistance, please check the bottom of the current page and contact us through the available means of your choice. They will be able to look into your specific account and transaction details to provide you with accurate information and guidance.

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