Deposits with someone else's card

All payment methods must be under the account holder’s name, otherwise the deposit may be canceled and reversed. 

The deposit will only be accepted if the name that appears on the credit/debit card, or bank account matches your Betano account.

You may also be asked to verify your payment method - additional documents may be requested from you and/or the co-owner of the joint bank account to proceed with your withdrawal requests or future deposits.

To upload any requested documents, follow this path to access the document upload process, MyAccount > Profile > Verification Process.

For more information, Betano’s Account Verification Terms and Conditions can be found here!

If you have further questions or need assistance, please check the bottom of the current page and contact us through the available means of your choice.

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