Account Verification: Understanding the Importance

The Account Verification Process (KYC) is a mandatory step for a full and a compliant registration.

By verifying your account, you will have access to your account's functions without encountering any difficulties. This measure protects all our players against identity theft, facilitates quick transactions, and allows you to take full advantage of our site.

All customers must provide true information when creating the account and must confirm the account details by sending valid documents. In accordance with section 12.2.5 of our Terms and Conditions, we may temporarily suspend your account until the verification process is completed.

You can view the status of your KYC verification or the verification of your payment method under the Verification Process tab in your account. To get there, you’ll need to go to My Account → Profile → Verification process.

At Betano, we take extra care to ensure that the documents you submit containing any sensitive information are handled and processed securely and safely. You can read more about our privacy policy here.

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