Updating my gender on my account

If you wish to update your gender information on your account, we currently do not have an automated option available within the platform. However, our dedicated Customer Service team is happy to assist you!

Contacting Customer Support

To update your gender, kindly reach out to our dedicated customer support team via email at cs@betano.ng or through our Live Chat feature here. Our friendly representatives will guide you through the process and ensure that your account information is accurately updated.

We prioritize the security and confidentiality of our users' data. By reaching out to our customer support team directly, we can verify your identity and handle your update request in a safe and secure manner.

If you have any questions on how we handle and process your data, you can view our privacy policy here.

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