I haven’t logged into my account in a while, is it still active?
An account is inactive if it has not been accessed for 12 months.
What is an inactive account?
An inactive account means that you aren’t able to access your account or continue activity on Betano until it is reactivated.
How do I reactivate my account?
If you’d like to reactivate your account and continue playing on Betano, please reach out to our dedicated customer support team by going to My Account > Contact > Customer Support.
There, we’ll help you step-by-step through account reactivation, and we’ll be more than happy to answer any questions you may have along the way.
Will there be any charges if I reopen my account?
If you decide to join us again and reactivate your account, there is no reactivation fee to reopen the account.