If you want to change your email address, please follow these guidelines, depending on the case:
If you have access to MY ACCOUNT, follow the steps below:
- Go to Profile → Personal Details
- Update the new e-mail address
- You will receive a 5-digit code at your new email address
- Enter the 5-digit code in the corresponding field to validate the change
If you don’t have access to MY ACCOUNT, follow the steps below:
- Get in touch through one of our communication channels
- Then, follow the steps provided by the agent assisting you