Technical Support

Troubleshooting Common Issues

• Troubleshooting Common Issues
• Disconnected while playing
• Playing session - Interruption due to inactivity
• Problems due to a Low Network Speed or Device Performance
• Handling Technical Malfunction or Poor Transmission Quality in Virtual Events
• Live Streaming isn't working
• See all 7 articles

Supported Browsers and Devices

• Devices compatible with Betano
• Downloading the Betano Android App
• Downloading the Betano iOS App
• Download Casino Software to Your Hard Drive
• Betano live casino on a mobile phone

Login Issues

• Account blocked due to an incorrect password
• Troubleshooting login issues
• Resetting a password on an Android device
• Failing to login after a Password Change
• Password or personal information change

Mobile Issues

• Downloading Betano on your mobile device
• Turning on Location Settings on my mobile device
• How to solve issues with the mobile application

Geolocation

• Playing outside Nigeria: Guidelines and Restriction
• Details on geographic restrictions
• Understanding Betano's Location Identification Process
• Comprehending the Purpose of Betano's Location Verification Process
• RDP (Remote Desktop Protocol) and Its Impact on Location Identification
• Utilizing your mobile phone as a Wi-Fi Hotspot: A Step-by-Step Guide