Skip to main content
Sports Betting Casino
Alert
We are sorry, something has gone wrong with our {0} service. We have identified the issue and are working hard to fix it, the soonest possible.
We apologise for the inconvenience.
Logo
Help Center
  1. Help Center
  2. Frequently Asked Questions (FAQs)
  3. Payment and Withdrawal FAQs

Payment and Withdrawal FAQs

  • Defining "Visa" as a Payment method
  • Defining "Mastercard" as a Payment method
  • Defining "CVV/CVV2/CVC"
  • Defining "Paystack" as a Payment method
  • Defining "Monnify" as a Payment method
  • Defining "Flutterwave" as a Payment method
  • Withdrawing to a bank account I do not own
  • Wagering requirements on my withdrawal request
  • Cancelling my withdrawal
  • Submitted Withdrawal: Changing information
  • I can not cancel my withdrawal
  • Withdrawal Processing Time: Factors Affecting the Duration Compared to Deposits
  • Withdrawal Processing Time: Affected by the amount requested
  • Review of the progress of my withdrawal
  • My withdrawal history
  • Unable to withdraw my full balance
  • Withdrawing my balance while using a bonus
  • Options for Faster Payouts
  • Understanding Bank Statements and Bank Books
  • Deposit Charges: Explaining Fees and Costs, If Any
  • Cancel Deposit: Possibility and Timeframe
  • Reversed Deposit: Amount to be credited back
  • Reasons for a reversed deposit
  • My deposit history
  • Transaction history: Categories I can find
  • Hiding/Deleting my transaction history
  • My available gaming balance
Still not finding what you are looking for?
Live chat service is unavailable

Alternative contact methods

  • Call Center
  • Messenger
  • Email
  • Marketing
  • HR
Logo
Help Center
Facebook Instagram LinkedIn Twitter YouTube
#
/hc/theming_assets/01JNKHDD6T0X0721ZDZDSFPRSS
FAQ
Questions about Lotus Themes products and services
custom
#
/hc/theming_assets/01JNKHDDG8ZYH0JHSV4XYMJHFJ
Guides
Instructions related to themes installation and usage
community
/hc/en-gb/community/topics
/hc/theming_assets/01JNKHDDT892XZRSKDD60N3HJG
Community
Join discussions with other users
installation, branding, customization
Powered by Zendesk